Return and Exchange

At CoutureFever, we want you to be completely satisfied with your purchase. We understand that sometimes things might not go as planned, so we've designed our Return and Exchange Policy to make the process as easy and convenient as possible.

Eligibility for Returns and Exchanges:

  1. Defective or Damaged Products: If you receive a defective or damaged product, please contact our customer support team within 7 days of receiving your order. We will arrange for a return or exchange at no additional cost to you.

  2. Wrong Item Received: If you've received the wrong item, please contact us within 7 days of receiving your order. We'll work swiftly to rectify the situation and provide you with the correct item.

  3. Change of Mind: If you've had a change of heart about your purchase, you can return the item within 30 days of receiving it. To be eligible for a return or exchange, the item must be unused, in its original condition, and with all tags and labels attached.


Refunds and Exchanges:

  1. Refunds: Once we receive and inspect the returned item, we will process your refund to the original payment method. Please allow up to 5 working days for the refund to reflect in your account.

  2. Exchanges: If you'd like to exchange an item for a different size, color, or product, please follow the return process outlined above. Once we receive the returned item, we'll promptly send you the replacement item.

Return Shipping:

  • Defective, Damaged, or Wrong Items: We will provide a prepaid return shipping label for returns and exchanges in these cases.

  • Change of Mind Returns: If you're returning an item due to a change of mind, you will be responsible for the return shipping costs.

Important Notes:

  • Please ensure that returned items are securely packaged to prevent damage during transit.
  • We recommend using a trackable shipping method for your return.
  • Returns that do not meet our eligibility criteria may not be accepted and may be sent back to the customer at their cost.

Contact Us:

If you have any questions or need assistance with the return or exchange process, please contact our customer support team at, We're here to help make your shopping experience with us enjoyable and hassle-free.

Thank you for choosing CoutureFever. We appreciate your trust and look forward to serving you again in the future.

Warm regards, The CoutureFever Team