Deliver & Return

Delivery & Return Information

Delivery: Thank you for choosing our online fashion store for your shopping needs. We strive to provide you with a seamless shopping experience from start to finish. Here's some important information about the delivery process:

  1. Order Processing: Once your payment is successfully processed, we will begin preparing your order for shipment. This process usually takes about two working days.

  2. Delivery Times:

    • For customers in the United States, you can expect your order to be delivered within 7-9 working days after it has been dispatched.
    • Customers in European regions can anticipate delivery within 5-7 working days.
    • Canadian customers can typically expect their orders to arrive within 12-15 working days.
    • For our customers in Australia, delivery usually takes around 8-11 working days.

Please note that these delivery times are approximate and can vary due to factors such as customs clearance and local delivery services. Rest assured, we work diligently to get your order to you as quickly as possible.

Return Policy: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our straightforward return policy:

  1. Eligibility: You can return items within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and with all tags and labels attached.

  2. Easy Process: To initiate a return, simply log in to your account, navigate to the 'Order History' section, and select the items you wish to return. Follow the provided instructions, and you'll receive further guidance on how to send the items back.

  3. Refund or Exchange: Upon receiving the returned items, we will inspect them to ensure they meet our return criteria. You can choose to receive a refund to your original payment method or exchange the item for another size or product.

  4. Return Shipping: Please note that return shipping costs will be your responsibility, except in cases where the item received was damaged or incorrect. In such instances, please contact our customer support within 7 days of receiving the order.

  5. Processing Time: Once we receive your returned items, please allow up to 5 working days for us to process the return and issue a refund or exchange.

If you have any questions or need assistance with the return process, please don't hesitate to contact our dedicated customer support team. Your satisfaction is our priority, and we're here to help.

Thank you for choosing us for your fashion needs. We appreciate your trust and look forward to serving you again in the future.